In India, a common and costly mistake by the recruiting team in MNC R&D centers or Indian firm is arranging a candidate's phone interview with a peer product manager. This is seen as the first bar to clear, before a full day interview is arranged with multiple people.
The common issue with this process is that it does not account for an interviewer's bias, which often leads to rejection of a perfectly valid candidate. 7 common pitfalls that hamper phone interviews include:
- Short listing candidates from the same school or former employer as the interviewer, while rejecting others
- Rejection of a brilliant candidate due to fear of competition
- Misuse of informal networking to pre-judge the candidate in his current role
- Rejecting candidates because the panelist is not trained properly
- Rejecting candidates not referred by existing employees
- Rejecting candidate referred to by existing employees
- The interview is just a formality to complete the process, candidate’s resume is already rejected by the hiring manager
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